- How many backing tracks do you have available?
- Are all the available songs listed in your Catalogue?
- I want a track not in your catalogue. Can you help?
- Can you custom produce a song for me?
- Do you use real instruments on your tracks?
- How do I know if the song is in the right "key" for me? Can you change it?
- Can you mute/remove any instrument(s) from your tracks if required?
- Are your songs recorded in the original key?
- Can the key of a track be changed?
- Can the back up singers in the chorus be removed for me, leaving just the music?
- On some songs there seems to be vocals all the way through. Why is this?
- How will I know which songs have back up vocals and how much?
- I've bought tracks from other suppliers and they haven't been very good. How do I know yours will be good quality?
- What is the difference between your professional backing tracks and midi files?
- Do all your backing tracks have lyric sheets or do I have to get these myself?
- How many songs can you record on a CD?
- Are the finished tracks available on audio cassette as well as CD?
- How secure are my personal and credit card details if I shop on line with you?
- Can I fax or email my order?
- How can I pay for my orders?
- What are your payment terms?
Answers
1. How many backing tracks do you have available?
We have a library of 15,000+ titles available, with up to 100 new titles being produced each month. So, there is a huge choice available to you.
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2. Are all the available songs listed in your Catalogue?
The songs listed in our Catalogue are all those currently available. New titles are added every month, so we are constantly updating the Catalogue. You need to check regularly to see the latest list of available songs.
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3. I want a track not in your catalogue. Can you help?
Maybe. If we don't have it ourselves, we will endeavour to locate it for you if it has been produced as a backing track somewhere, and if it is of a suitable quality. However, it often happens a song is not produced as a backing track due to the high cost and the limited demand for the song. Email us the title/artist and we will see what we can do.
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4. Can you custom produce a song for me?
It would be too cost prohibitive to produce a song for just one customer. They are very expensive to produce and it needs to be very popular with wide international appeal to justify the cost. We are however open to your suggestions via e-mail. If there are enough requests for a song and it meets the above criteria, we will be happy to produce it.
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5.Do you use real instruments on your tracks?
Yes, we use real instruments at all times. Our backing tracks are recorded in professional sound studios played by dedicated musicians, many of whom play as backing for major vocalists on tour and in concert.
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6. How do I know if the song is in the right "key" for me? Can you change it?
Unfortunately not. Each song has been recorded in the original key to retain the authenticity. Equipment exists that can change the pitch/key but it also effects the speed of the song, providing an unacceptable result. If you sing in tune with the original, then our version should be fine for you.
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7. Can you mute/remove any instrument(s) from your tracks if required?
No. The songs are produced as originally recorded, and we can make no changes.
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8. Are your songs recorded in the original key?
Yes, all tracks are in the key of the featured artist version.
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9. Can the key of a track be changed?
The keys cannot be changed as the tracks contain real audio.
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10. Can the back up singers in the chorus be removed for me, leaving just the music?
These songs are "backing tracks", meaning: songs without the LEAD vocals. If the original song has back up singers, most customers prefer these vocals to be included. We are committed to doing this and at this point it cannot be changed. You need to determine if this format is suitable for you.
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11. On some songs there seems to be vocals all the way through. Why is this?
A few songs have a chorus of lead singers harmonising throughout the entire song. A good example is "Boogie Woogie Bugle Boy" , which was originally recorded by the Andrew Sisters and later Bette Midler. Technically our song has NO LEAD VOCALS but all the "sister" harmonies remain throughout. If you are a singer, you simply sing lead vocals over an already arranged quality group of harmony singers throughout. This highlights an extreme case only.
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12. How will I know which songs have back up vocals and how much?
Normally only during the chorus but it is not always the case. It is assumed you are familiar with the song you are ordering. Thus it is up to you to determine if this format is suitable for you.
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13. I've bought tracks from other suppliers and they haven't been very good.
How do I know yours will be good quality?
The backing tracks we produce sound exactly like the original featured artist. They are professionally produced by "live" musicians on real instruments. We guarantee our quality.
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14. What is the difference between your professional backing tracks and midi files?
Our music tracks are not midi files but live musicians from the USA and Australia playing real instruments complete with live back up singers. Musos who have worked with major headliners like Madonna and Elton John. Audio Engineers painstakingly re-recording some of the most popular songs of all time in a digital 24 track professional studio. Midi files are produced by way of keyboard(s) or other midi controllers. Midi can be inexpensive, which is why they are freely available to download off the internet at little or no cost. However, many types of instruments are not reproduced accurately and often the midi files sound "lifeless" and not "real". With our backing tracks you get great sound quality as close to the original as possible.
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15. Do all your backing tracks have lyric sheets or do I have to get these myself?
Our backing tracks are supplied with lyrics in the style of the featured artist. If the backing track was originally an instrumental only, there may not be a lyric for this. However, this would be very rare.
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16. How many songs can you record on a CD?
That depends on the title mix. Some tracks are longer than others. Generally, we record no more than 20 songs on a single CD.
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17. Are the finished tracks available on audio cassette as well as CD?
Yes, some people use older style equipment which uses cassette players, so we can record onto audio cassette if you specify this with your order.
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18. How secure are my personal and credit card details if I shop on line with you?
Your personal details will not be provided to anyone. Your credit card details are secure and can be entered with confidence. A padlock icon will appear on the page indicating a secure page. If you prefer you can print out the "Fax Order Form" on the website and fax your order to us.
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19. Can I fax or email my order?
We accept orders by mail (postal), email, fax and 'phone. Personal buyers can send an order by any means. Schools should send orders by fax or mail with an official order attached.
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20. How can I pay for my orders?
We accept VISA, Mastercard, and AMEX credit cards, plus PAYPAL. Payment may also be made by cheque or money order. School orders will be invoiced against their official signed order form.
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21. What are your payment terms?
All orders (except schools) must be prepaid with the order. Delivery will be delayed until cheques clear.
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